Privacy Policy

Privacy Policy

Ideal CU is committed to protecting the privacy of its members and other users of this website. We understand that your personal and financial information is important to you. This website privacy policy explains the information we collect and describes the practices we follow to safeguard your personal financial information.

Complete consumer Privacy Policy and opt-out form

Secure areas on our website:

When you visit a secure area on our website, such as Ideal CU Online Banking, you will be asked to provide your account number and password, and you will also be required to answer additional security questions. This enables the credit union to securely regulate entry into your personal financial information. However, you must ensure that your account number and password are safeguarded against unauthorized use. We strongly recommend you do not share your account number or password with anyone.

Email messages:

Personal information contained in email sent by members and non-members may be used by the credit union to answer questions, to follow up on suggestions or to improve the level of service we provide. Please be advised however, that due to the technical design of the Internet, email messages you send may not be secure against interception during transit by unauthorized individuals outside of the credit union. Therefore, you may wish to communicate sensitive or personal information by regular mail, telephone or in person by visiting one of our offices.

Other links from this website:

If you follow a link to another website from any of our website pages, you are leaving our site and we cannot be held responsible for any information that may be gathered at a linked site. Although we make efforts to ensure that linked sites have proper privacy protections, this cannot be guaranteed.

Use of personal information:

Ideal CU collects information on dates and times of website visits and the number of times each page is visited. This information helps us to track use, measure site traffic and improve site navigation to better serve our members and website visitors. Certain sections of this website may ask you to provide personal information. All information collected by or on behalf of Ideal CU will be used in accordance with the credit union's General Privacy Policy, which you may request a copy of.

If you have any questions or comments about this privacy policy, please contact Ideal CU at 651-770-7000 or 800-247-0857, or This email address is being protected from spambots. You need JavaScript enabled to view it.. For more information about web safety, visit our Security Center.

Additional notes:

Comments accepted in plain text only (no HTML or URL formats).

All statements and viewpoints expressed are strictly those of the commenter alone, and do not constitute an official position of Ideal CU unless they are posted by an authorized representative of the credit union.

Ideal CU reserves the right to change these guidelines at any time at its sole discretion.
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