Take charge of your cards, your way
Your debit and credit cards are your go-to for everyday spending, so why not have full control over how they’re used? With smart tools that let you manage settings, track activity and set limits, you can spend with confidence and keep your money safe. No stress. No surprises.
Choose when, where and how your Ideal CU Visa Credit Card is used. Stay ahead of spending and stop fraud before it starts.
Monitor purchases in real time and catch suspicious activity early. These tools help you stay in control.
Need help fast?
- For Debit Cards:
Call 651-770-7000 - For Credit Cards:
Call 866-820-4872
Get notified about card activity so you can spot fraud and keep your money safe.
Frequently Asked Questions
In the mobile app, go to More and select Transfer.
On desktop, select Transfer, then choose Make a transfer.
Choose the account you want to pay from and your credit card as the payment destination. Select Last Statement Balance, set the frequency to Monthly, and choose a payment date. Many members select the 13th in case the 14th falls on a weekend or holiday. Set the series end date to Never and add an optional memo if you’d like.
Log in to Digital Banking, go to Tools > Manage Debit Card, select your card, and click any transaction for details.
During business hours, type “Agent” for help. After hours, call 1-800-449-7728. You can also send a Secure Message in Digital Banking under Tools > Message Center.
Mobile:
- Log into Ideal CU App
- Select More, then Account and Credit Cards
- Your recent transaction history will appear
Desktop:
- Log into Ideal Digital Banking on desktop
- Select Credit Card from the Accounts Menu
- Your recent transaction history will appear
Mobile:
- Log into Ideal CU App
- Select More, then Account and Credit Cards
- Click on Statements
Desktop:
- Log into Ideal Digital Banking on desktop
- Select Credit Card from the Accounts Menu
- Click on Statements
Mobile:
- Log into Ideal CU App
- Select More, then Account and Credit Cards
- Click on Statements
- Click on eStatement Enrollment
- Download PDF
- Enter Confirmation Code > Click Next
- Verify Email > Click Next
- Accept Terms & Conditions > Click Submit
Desktop:
- Log into Ideal Digital Banking on desktop
- Select Credit Card from the Accounts Menu
- Click on Statements
- Click on eStatement Enrollment
- Download PDF
- Enter Confirmation Code > Click Next
- Verify Email > Click Next
- Accept Terms & Conditions > Click Submit
Mobile:
- Log into Ideal CU App and Select More
- Select Tools and then Manage Credit Card
- Select the Card you wish to manage
- Click on Alerts and Controls
- Click on Manage Card Controls
- Select Control (Locations, Transaction Limits, Transaction Types) and Follow Prompts
Desktop:
- Log into Ideal Digital Banking on desktop
- Select Manage Credit Cards from Tools Menu
- Select the card you wish to manage
- Click on Alerts and Controls
- Click on Manage Card Controls
- Select Control (Locations, Transaction Limits, Transaction Types) and Follow Prompts
Mobile:
- Log into Ideal CU App and Select More
- Select Accounts and then Credit Cards
- Under Rewards, Click on Points
- Click on Redeem > You will be redirected to an external site
- Select Redeem in menu and follow prompts
Desktop
- Log into Ideal Digital Banking on desktop
- Select Account and then Credit Cards
- Under Rewards, Click on Points
- Click on Redeem > You will be redirected to an external site
- Select Redeem in menu and follow prompts
Mobile:
- Log into Ideal CU App and Select More
- Select Accounts and then Credit Cards
- Under Rewards, Click on Dollar Amount
- Click on Redeem > You will be redirected to an external site
- Select Redeem in menu and follow prompts
Desktop:
- Log into Ideal Digital Banking
- Select Credit Cards from Accounts Menu
- Under Rewards, Click on Dollar Amount
- Click on Redeem > You will be redirected to an external site
- Select Redeem in menu and follow prompts