Contact Us

Contact Us

Due to COVID-19, we are currently experiencing high call volumes that may result in longer hold times. We apologize for any inconvenience and thank you for your patience.

Submit Questions & Comments

Use the form below to submit your question or comment. Please do not send account details or other private data.

Invalid Input
Invalid Input
Invalid email address.
Invalid Input
Invalid Input

Contact Center Hours

  • M-F: 8:00am - 5:00pm
    Sat: 9:00am - 12:00pm

Call Us

Mailing Address

  • (Mail a loan payment)
    Ideal Credit Union
    2401 N. McKnight Rd
    North St. Paul, MN 55109

Routing Number

  • 296076262

Report a Lost or Stolen Card

Reset Your Debit Card PIN

Activate Your Debit Card


Due to COVID-19, branch hours and availability may vary. Branch ATMs remain available at all Ideal CU locations.

Please see our Branch Updates Page for more information.

CO-OP Shared Branch Services and Surcharge-free* ATMs

Access CO-OP's nearly 30,000 surcharge-free* ATMs and 5,000+ shared branches nationwide. Learn more about Shared Branch services. Additionally, MoneyPass® ATMs are also available to Ideal CU members surcharge-free.*

*Ideal CU withdrawal charges may still apply.