COVID-19 (coronavirus) Updates

Lobby teller service and appointment only member service available at select Ideal CU branches

Lobby and drive-thru teller service are now available at our Eagan, Hugo, North St. Paul, Stillwater and Woodbury branches. Member Services remain appointment only. Ideal CU's Inver Grove Heights branch is temporarily closed.

IMPORTANT INFORMATION FOR IDEAL CU VISITORS:

Visitors who enter our branches are required to wear a mask. Teller service is now available in branch lobbies. Visitors needing to work with Member Services will need to make an appointment or request one upon visiting a branch. We appreciate your cooperation while we do our absolute best to keep our members, employees and communities safe.

Please review the services guide below before visiting a branch or making a member service appointment.

Make an Appointment

Services Guide

Don’t feel comfortable coming inside?

We understand! Ideal CU drive-thru locations and the contact center remain open during regular business hours and you continue to have 24/7 access to your accounts using Ideal CU’s digital banking tools and other resources, which include:

• Ideal Digital Banking & Mobile App: Check balances, view transactions, transfer money, pay bills, deposit checks via mobile check deposit and more. Enroll now
• ATMs: Use self-serve ATMs at all Ideal CU branches to withdraw cash and make deposits. You also have surcharge-free access to over 40,000 ATMs nationwide through the CO-OP ATM Network.
• Night-Drop Service: Deposits made through branch Night Drops will be processed the next business day. If you have a transaction that needs to be processed immediately please visit your nearest Ideal CU drive-thru branch. Note: Stillwater and Inver Grove Heights branches do not have drive-thru service.
• Debit & Credit Cards: All Ideal CU cards will continue to work as normal to give you immediate access to your money for purchases at stores and online.
• Online Account & Loan Applications: You will still be able to open additional accounts and apply for loans using our 24/7 online application. Most loans can be completed without ever needing to visit a branch. Open an account or apply for a loan.

Your money is safe and insured by the NCUA

Keep in mind your money is safe, secure and insured, up to a minimum of $250,000 per individual, by NCUA. You may qualify for more than $250,000 in coverage at Ideal if you own share accounts in different ownership categories. The most common categories for individual and family shares are single owner accounts, joint accounts, certain retirement accounts, revocable trust accounts, and irrevocable trust accounts. Learn more.